About KDSB

The Kenora District Services Board (KDSB) provides help and support when you need it. KDSB delivers essential social services. These services assist in helping everyone reach their full potential. KDSB’s services support individuals, families and communities in the Kenora District.

The KDSB formed 1999 under the District Social Services Administration Boards Act. The KDSB acts as a Service System Manager to deliver social services. The Municipalities and Unincorporated Territories within the District of Kenora and the Province of Ontario pay for these services.

Services that the KDSB is responsible for providing include:

The Kenora District Services Board (KDSB) wants to meet individuals, families and communities where they are. We know that a no-wrong-door approach to service provision works the best.

Integrated Social Services (ISS) creates a seamless and responsive continuum of services. This means involving multiple areas of expertise with you every step of the way. Receiving unique supports and services tailored to your needs is a priority when working with our ISS team.

Message from the Chief Administrative Officer

Photo of KDSB CAO Henry WallAs Chief Administrative Officer of the Kenora District Services Board (KDSB), I believe that with strong leadership and forward-thinking and engaged employees; we will provide quality services to individuals, families and communities that we serve within the District of Kenora that are accessible and innovative. By doing so, this will not only improve lives but ensure that individuals and families can prosper, be healthier and reach their full potential.

In the District’s nine Municipalities and four Unincorporated Territories, we face constant change. Individuals, families and communities that the KDSB serves are diverse and have complex needs and challenges. These needs and challenges often call for comprehensive, integrated solutions.

One thing that does not change is the KDSB’s commitment to our communities and families: whether it is securing child care, assistance for fundamental needs, access to emergency medical services or providing a roof over your families head, we are here to help ensure that you can thrive. If we can’t directly help, we’ll refer you to a support that can.

Please feel free to contact me if you have any comments to share concerning the delivery of services by the KDSB.


Henry Wall, Chief Administrative Officer
Kenora District Services Board

KDSB’s Mission, Vision and Values

Our Mission

Kenora District Services Board – Dedicated to improving everyday lives through early learning and care, housing, paramedic and social services.

Our Vision

In five years, KDSB’s fully resourced, engaged team and enabling infrastructure will support equitable, responsive services adapted to each community’s needs. Recognized as a catalyst for positive change by our communities and partners, KDSB will have contributed to improved community well-being and belonging.

Our Values

People First

Prioritizing the safety and well-being of our team, the people we serve, and our communities

Respect and Compassion

For everyone

Foster Trust

Be accountable, fair, consistent, and transparent – act with integrity in all we do

Truth and Reconciliation

Acknowledging past harms, supporting self-determination, building capacity and working together to support positive change

Operational Excellence

Applying our knowledge, best practices and creative thinking every day

Ensuring Value

Focusing on results to ensure an effective return on the public investment

The District of Kenora

The KDSB’s jurisdiction is 407,000 square kilometers. This area of authority is equal 38% of Ontario’s entire land mass.

The District includes nine Communities and four Unincorporated Territories consisting of:


Have you used any of the services that Kenora District Services Board provides? Tell us how we did. You can do this in one of four ways:

1. Email

Email us at feedback@kdsb.on.ca with ‘Feedback’ in the subject line.

2. Online

Fill out our online feedback form here.

3. Download

Download a pdf copy of our feedback form and bring to your nearest Kenora District Services Board.

4. In-Person

Fill-out or pick-up a paper copy at your local Kenora District Services Board Office.