Q & A’s Once Eligibility has been determined
If you are moving for employment we may be able to assist with moving expenses, you should discuss your situation with your Case Manager.
Depending on your participation agreement supports may be available, speak with your Case Manager.
Make sure you discuss your concerns with your Case Manager first. You can request an internal review if you still do not agree with the decision that was made. Some benefits however are not appealable.
All benefits have to be requested through your Case Manager, Ontario Works has maximum shelter and basic needs allowances.
Yes, speak to your Case Manager. There are benefits available for child care depending on your activity requirements with Ontario Works.
No, but each community has programs that are accessible for funding. Information is available at your local office.
Ontario Works encourages and promotes employment and will provide supports to help you start and maintain your job, this could include tuition and licensing.
You can request a Special Diet From that must be completed by a Medical professional. Once the form has been completed, return it to your Case Manager and additional funding will be provided depending on your condition.
Advise your Case Manager when your child is born and she will be able to provide you with assistance for your newborn.
The letter will advise you why your file is on suspend, often it is a case of missing information which you need to provide to your case Manager. If you are unsure contact your Case Manager immediately to avoid your file closing.
A replacement card can be issued after the 1st of the month.
Income statements should be dropped off the week of the 16th. Anything brought in late will not be processed until the following month.